At Big Mumbai, we are committed to promoting responsible gaming and ensuring that our players enjoy gambling as a fun and entertaining activity. While gaming and betting can be enjoyable, we acknowledge that they can also become addictive and harmful if not done responsibly. This page provides information on responsible gambling practices, tools for self-control, and resources for help and support in India.
Understanding Responsible Gaming
Contents
Responsible gaming means engaging in gambling activities in a way that remains enjoyable and does not negatively impact your life or those around you. It involves setting limits, being aware of the risks, and recognizing when to seek help.
To ensure responsible gaming, we follow these principles:
- Gambling should be for entertainment purposes only and not a way to earn money.
- Players should set time and spending limits before playing.
- Players should not chase losses or bet beyond their financial capacity.
- Gambling should not interfere with personal, professional, or social responsibilities.
- Underage gambling is strictly prohibited.
Tools for Responsible Gambling
At Big Mumbai, we offer several features to help players manage their gambling habits:
1. Self-Exclusion
If you feel the need to take a break, you can request a temporary or permanent self-exclusion. During this period, you will not be able to access your account or place bets.
2. Deposit & Betting Limits
You can set daily, weekly, or monthly deposit limits to control how much money you spend on gambling.
3. Reality Checks
We offer an optional reality check notification that reminds you how long you have been playing.
4. Time-Out Periods
If you want to take a short break, you can activate a cool-off period, which temporarily disables your account for a set period.
5. Account Closure
If you wish to permanently stop gambling, you can request account closure.
Signs of Problem Gambling
If you or someone you know experiences any of the following, it may be a sign of problem gambling:
- Spending more money or time on gambling than planned.
- Feeling anxious, guilty, or stressed about gambling.
- Chasing losses by placing higher bets.
- Borrowing money or selling assets to fund gambling.
- Neglecting work, education, or family responsibilities due to gambling.
If you recognize any of these signs, consider taking a break or seeking professional help.
Gambling Support and Helplines in India
If you or someone you know is struggling with gambling addiction, these organizations can provide assistance:
- National Helpline for Mental Health (Tele-MANAS): 14416 or 1-800-891-4416
- Snehi India (Mental Health & Counseling): +91-9582208181
- iCall (TISS Mental Health Support): +91-9152987821 (www.icallhelpline.org)
- Hope Trust (Gambling Addiction Recovery): +91-9000817171 (www.hopetrustindia.com)
Protecting Minors
Big Mumbai strictly prohibits underage gambling. We implement verification checks to ensure that only individuals 18 years or older can register and play. Parents and guardians can use parental control software such as:
- Net Nanny (www.netnanny.com)
- Qustodio (www.qustodio.com)
- Kaspersky Safe Kids (www.kaspersky.com/safe-kids)
Final Words
At Big Mumbai, we believe in a safe, fair, and responsible gambling environment. If you ever feel that gambling is becoming a problem, we encourage you to seek help and make use of the responsible gaming tools available. Remember, gambling should be a fun and controlled activity.
For further assistance, you can contact our support team at [email protected].